Update – 29th June
Checking in information document added. Please ensure you download and read.
Update – 24th June update.
Additional Conditions relating to Covid 19
- Do not travel if you or a member of your household, party, has had symptoms in the last 14 days.
- Do not travel if you have been advised to isolate, are shielding or advised not to travel for health reasons.
- If any of your party show symptoms whilst on site, you must inform us and make arrangements to all travel home immediately. We can carry forward any outstanding fees. If you become too ill to leave, regretfully we will have to charge you for those additional days, you would be liable for consequential loss e.g – cancelled bookings, people leaving the site. Please ensure your travel insurance covers this.
- Please check our website for checking in & site details just before you travel. The Travel History Form must be filled out & emailed where possible within 48 hours of your arrival. If you have no email you can bring it with you.
- You must check the suggested packing list. You must bring your own PPE and especially hand sanitizer.
- As per guidelines from 4th July Social distancing will be maintained during your stay, from other visitors, Trevedra Staff and any onsite contractors that may need to be called. Where that is impossible you should wear face coverings & pass back to back etc.
- You are responsible for maintaining a safe distance and taking all precautions to prevent the spread of Covid19.
- Unfortunately day visitors will not be able to visit you on site. You will not be able to mix with other ‘households’ of more than 6 people outside.
- When using the WC disposal points please maintain social distancing if waiting. Please use the hand wash soap provided. Dispose of gloves responsibly, bagged & in the bin.
If we should have to close again due to an outbreak or Government advice, that is out of our control, your holiday may be cancelled or you may be asked to leave the site. You are again, strongly advised to take out necessary holiday insurance.
If the washroom facilities are able to open, there will be restrictions.Please follow measures we have in place. We suggest that those who can, use your own facilities for your safety & comfort. There may be a wait OUTSIDE during busy time. Bring an extra hand towel in case hand dryers disabled. Hair dryers will be disabled.
The inside dish washing area will be one household at a time, as will the laundry room. (if we are able to open them)
All children under 12 years must be supervised by a parent or guardian in all public areas on site.
Be Patient, be kind, be thoughtful of others.
Re COVID 19 – 19th June update.
To our visitors.
We hope that you are all well and our thoughts are with those of you that have been affected in the most traumatic manner by this pandemic.
We would like to say a massive thank you to over 500 cancelled bookings so far. Your support by postponing holidays to later in the year, or 2021, and your lovely comments have been overwhelming. You have helped us through some stressful times and uncertainty in the past few months. It is exhausting, knowing that we are going to be giving bad news about much wanted holidays. We are now pleased to look forward and you have helped us be able to do that. THANK YOU.
If, we are permitted to open, we are certain that there will be restrictions and recommendations. Please DO NOT expect to have a ‘normal’ holiday. The possible earliest will be 4th July for caravans – tents could be later? We all wait & see.
Cornwall has 1.2 Intensive Care Beds (ICU) per 1000 residents, in one main hospital (40 miles away). This compares, for example, with London that has 4.7 ICU beds per 1000. Protecting the NHS services will surely remain the government’s main aim. As such we stopped taking any new bookings back in early March.
Our priority will be to keep our staff and their families safe. If we become ill the site will have to close. Your safety is of paramount importance. Clearly our ways of working will have to change. These are well under way and will evolve as guidance comes though from government. Since March we have worked tirelessly to do all that is reasonably possible to make Trevedra a safe place to holiday. Our visitors will share this responsibility whilst on site.
Social distancing will remain for at least the rest of the year.
There will be one person only in the reception at a time. Payments should be made in advance where possible or by Apple Pay, contactless payments.
Numbers of people in the shop will be restricted. The café will only serve Take away food & drink with pre – arranged collection times during busier times. It is possible that some lines will be restricted or unavailable although our local shops have been fantastic so far.
Showers & Washrooms.
We are not sure we will be able to open these. Caravans & motorhome owners are strongly advised, to use your own. It’s obviously in your best interest to use these as much as possible.
We will be continuing our high standards of cleaning with additional shifts and sanitising stations are on order. Our PPE was ordered in March and much has arrived already.
If the facilities are open people will have to be more considerate of others waiting – at a safe distance – and follow signage & instruction. You should restrict your time to 10 minutes to reduce risk of infection. No time for make- up & hair dryers will be disabled due to water droplets.
Storage Vans. You must bring your own keys or advise us EARLY if we have your only set. John is in the high risk group & will not be able to greet you as he would like. We will not be able to enter your vans under any circumstances when you have left so double check cupboards and fridges.
Supermarket deliveries are not permitted on site. We encourage use of local suppliers and businesses, many of whom already delivery to the site shop daily.
Large numbers of people will not be able to congregate & socialise.
Group bookings will need to consider how they manage their cooking, eating arrangements. We are assuming you will not be able to sit around together.
Communal barbecues, sitting around with neighbouring pitches socialising, which is such a part of camping for some, will not be permitted.
We think local pubs and cafes will be largely closed or have restricted numbers. We have no idea about attractions. The RNLI is suggesting that there may not be full lifeguard cover on beaches.
OUR NEIGHBOURS & Local Communities
Please respect that many are in the vulnerable group. We have, on the whole, been pretty isolated in this area and people are nervous about lots of changes. The local shops have been taking on extra duties to look after these groups of people and will continue to do so. Please be patient, Please, consider those around you and their feelings. Everyone will deal with the changes in a different manner. There is no right or wrong way. Remember to keep 2m apart. Be Kind.
We understand that some of you will become nervous as your holiday date approaches, or you may feel that the changes will be too much of a compromise this year. For those of you unsure what to do, should you decide to postpone, we can take bookings for 2021 now as availability permits, carry any monies forward, and those with 2020 bookings will take priority. It will be the end of Sept before we open the booking lines for 2021 to new customers.
SOME ESSENTIAL PACKING THIS YEAR
A comprehensive, up to date FIRST AID KIT, leaflet with first aid information. In addition, consider plasters, antiseptic wipes, ice packs, bandage, burns cream. You need to avoid unnecessary trips to A&E / minor injury units. We are always amazed how many travel with nothing.
Plenty of your prescribed medication. Local chemists are under immense pressure as offering additional services to vulnerable & elderly local residents.
Sun cream & after sun – we may struggle to get stocks of this. (Well – I can be optimistic about the weather?)
Hand sanitisers, face coverings (for when social distancing isn’t possible). E.G the footpath to beach, coast path. Gloves if you feel you need them. You should bring enough for the whole family for the length of your stay. They are not readily available locally at present.
NONE of these replace the importance of hand washing, social distancing, or staying at home and isolating if you or any of your family have any symptoms of COVID 19.
Please keep following us on Facebook, Instagram and our website where updates will be posted.
Once again many thanks to you all.
We are optimistic and hope we can open. As many of us have to close for winter, the potential of 19 months with no income is a struggle for holiday businesses and others that rely on them.